Shopify POS System: The Ultimate Point of Sale For Your Retail Sales

Running a retail business in Singapore, Malaysia, or Philippines is no small feat. In today’s competitive and digitally-driven landscape, customers across Southeast Asia demand seamless in-store and online shopping experiences. Juggling selling online orders with in-store customers, managing inventory across channels, and offering a seamless customer experience can feel overwhelming. That’s why Shopify POS stands out as the best omnichannel POS system for retailers seeking seamless integration across all sales channels.

Forget clunky, disconnected systems. Shopify Retail POS (Point of Sale) system integrates directly with your Shopify store, creating a single, unified commerce platform to manage products, inventory, orders, and customers. With built-in support for hardware like a barcode scanner, Shopify POS makes it fast and accurate to add products to a sale, track inventory in real-time, and reduce human error at checkout. You can enable a sale for every shopping channel, ensuring your business never misses a sale whether online or in-store. Whether you’re a single boutique, a multi-location retailer, or running pop-ups, understanding the Shopify POS system is key to streamlining operations and boosting sales when selling online and in person. This comprehensive guide, brought to you by 360&5 – your Shopify Plus partner in SEA – breaks down everything you need to know to help your business sell everywhere people shop.

What exactly is Shopify POS Retail?

Shopify POS system is a point of sale software designed for retail businesses. It’s an application (available for iPad and iPhone as the Shopify POS app) that allows you to process sales, accept different payment methods, and manage your retail operations in person. As sale software, Shopify POS system supports retail operations by streamlining transactions and inventory management. Its true power lies in its native integration with the core Shopify platform, making it a comprehensive pos point of sale solution. This means:

• Unified Inventory Management: Stock levels automatically update across online and physical stores when a sale is made anywhere. No more manual reconciliations or overselling.
• Centralized Data Management: Manage products, pricing, and customer data from one backend.
• Omnichannel Selling: Offer experiences like buying online, picking up in-store (BOPIS), browsing in-store, and shipping to home.

Key benefits of using Shopify POS for your retail business?

The Shopify POS system is expertly crafted for modern businesses operating across diverse sales channels. Whether selling in physical retail outlets across Singapore, online, or participating in vibrant pop-up events throughout Malaysia and Hong Kong, the Shopify POS system delivers a truly omnichannel experience. It is a POS system that fits the unique needs of diverse retail businesses, ensuring your operations are tailored for maximum efficiency. As powerfully flexible pos software, Shopify POS adapts seamlessly to different business models and workflows. When integrated with your Shopify or Shopify Plus account, this provides a unified and comprehensive understanding of your customer base, which is vital for success in Asia's competitive retail scene.

1. Boost customer loyalty with advanced features

Loyal customers are the lifeblood of retail success, and Shopify POS helps build those key relationships:

• Create customer profiles that track purchase history, preferences, and lifetime spend.
• Send curated email campaigns and deliver personalized shopping experiences based on each customer's unique preferences.
• Reward loyal customers by integrating Shopify POS with customizable loyalty programs.
  

All these loyalty tools are a feature at your fingertips, making it easy to manage and access essential customer engagement functions directly within Shopify POS system. Retailers in Singapore and Malaysia have successfully implemented Shopify POS system integration with loyalty programs to encourage repeat visits to their stores. By linking Shopify POS with a customer loyalty initiative, businesses in Singapore have increased retention rates while offering a sophisticated and personalized shopping experience with integrated loyalty programs.

2. Ease of use and quick setup

Shopify POS is renowned for its user-friendly design, making it a breeze for businesses of all sizes to get started. The system features intuitive POS hardware—including tap-and-go card readers, receipt printers, and barcode scanners—that is easy to set up and use, ensuring quick deployment and minimal training requirements. Whether you’re setting it up for the first time or training your employees, the seamless interface and guided onboarding experience make it simple to process sales, manage inventory, and serve customers confidently from day one.

• The Shopify platform’s intuitive interface means minimal onboarding time.
• It offers seamless integration with Shopify's ecommerce platform, allowing you to customize workflows to suit your specific needs.
• Retailers in Malaysia and Thailand, for instance, value how quickly Shopify POS integrates into their existing systems, saving time and effort.

Additionally, forward-thinking businesses can manage their operations on the go—thanks to Shopify POS's mobile app, available on iOS and Android. This mobile POS system transforms your smartphone or tablet into a portable point-of-sale solution, allowing you to manage inventory, sales, and customers from anywhere, whether selling at a pop-up event or running multiple retail locations. Its portability and convenience make it ideal for transactions outside traditional fixed locations.

3. Powerful inventory management

Inventory management is the backbone of any retail business, and the Shopify POS system excels at keeping it simple and efficient:

• Track inventory in real time across multiple stores and online channels.
• Streamline stock replenishment by setting alerts when inventory runs low.
• Manage inventory efficiently for popular seasonal products in high-demand markets like Malaysia or bustling store environments like Singapore's Boutique Fairs.

For example, merchants in Malaysia running both an online boutique and a physical shop can seamlessly manage their entire inventory, ensuring that products are always available for customers whenever and wherever they shop.

4. Omnichannel retail made simple

The biggest draw of Shopify POS is its ability to unify online and offline sales. Business owners can use Shopify to manage all sales channels on a single platform. Here's how the Shopify POS system simplifies operations across touchpoints:

• Customers can order online and pick up in-store.
• Make in-store orders and ship them directly to buyers’ homes.
• Allow customers to return online purchases in your physical store.

These versatile options boost customer convenience, increase sales opportunities, and improve overall satisfaction. For instance, if you are a retailer in Singapore selling lifestyle products, you can allow shoppers to browse and purchase online while providing the option for local pickup at your physical store. Shopify POS connects customer expectations with your operations, giving you a competitive advantage in today's omnichannel marketplace.

5. A centralized back office for efficiency

Shopify POS allows businesses to manage everything from sales to staffing in one centralized hub:

• Monitor real-time business performance from your office or on the go, with robust reporting and analytics features that provide insights into sales and operational data.
• Track sales from multiple locations and review customer purchase patterns.
• Streamline your operations across different countries, whether you're in Philippines, Malaysia, or expanding to Thailand.

With Shopify's all-in-one back office, handling retail operations has never been easier, making it a go-to solution for omnichannel businesses.

6. Seamless Shopify Payments integration

For businesses operating in diverse markets like Singapore and Malaysia, offering flexible payment options is crucial. Both Shopify POS Pro and Shopify POS Starter integrate perfectly with Shopify Payments to accept cash, credit, debit cards, and mobile payment options like Apple Pay or Google Pay. The Shopify POS system offers robust payment processing capabilities, ensuring secure and efficient handling of transactions. It also enables retailers to accept a wide range of payment methods, enhancing flexibility and customer service. This ensures streamlined transactions for both customers and retailers. The result? Faster checkouts, reduced cart abandonment, and happier customers. Additionally, the ability to consolidate sales data directly from Shopify Payments eliminates the need for tedious manual entry, saving you time and reducing operational errors.

Shopify POS Starter vs. POS Pro: Which plan do you need?

Shopify POS comes included with all standard Shopify plans (Starter version). If you're trying to pick a POS system that fits your business, consider whether the Starter or Pro plan best matches your needs.

For more complex retail needs, there’s POS Pro, which also gives you access to the Shopify app store where you can add plug and play apps to expand your POS functionality.

POS Starter:

• POS Pricing 7 SGD per month
• Included with Shopify plans
  
• Access to Shopify app store
• Great for pop-ups, market sellers, or businesses needing basic in-person selling features, inventory sync, and customer profiles.

POS Pro:

• POS Pricing 129 SGD per month per location
  
• Unlimited POS logins with role-based permissions
  
• Access to Shopify app store
• Designed for established brick-and-mortar retailers.
• Advanced inventory management (adjustments, counts, transfers)
  
• In-store analytics and detailed sales reports
• Omnichannel selling features (BOPIS, local delivery)
• Custom printed receipts

Get started with Shopify POS System

Shopify POS isn’t just about the back-end solutions; it also helps improve the customer-facing aspects of your retail business:

• Shopify POS Hardware and Software: From sleek checkout terminals to portable card readers, Shopify POS offers reliable hardware to meet the needs of any store. Shopify provides fully integrated POS hardware, ensuring seamless operation, ease of use, and reliability for retail environments. Barcode scanners are available and fully compatible with Shopify POS, streamlining checkout and inventory management. Receipt printers are essential peripherals for printing transaction receipts, and Shopify POS supports a range of compatible receipt printers for smooth retail operations.
• Retail Events and Pop-Ups: Take your business out of the store and into markets, pop-ups, or special events with Shopify's portable POS hardware and mobile capabilities.

The Shopify POS system is perfect for omnichannel retail businesses across Southeast Asia and other dynamic markets. It modernizes operations, optimizes efficiency, and grows customer loyalty—all while being easy to use and quick to implement. Shopify also offers resources for retailers, including guides, tools, and dedicated support to help you get started and succeed.

Take your retail POS to the next level

The versatility and functionality of Shopify POS make it an invaluable tool for businesses looking to grow. With its seamless integrations, mobile-friendly features, and customer-centric design, the Shopify POS system isn’t just a point-of-sale, it’s a business partner designed to help you succeed in omnichannel retail. Don’t just take our word for it—experience it for yourself! 

Need help implementing or optimizing Shopify POS?

Moving your retail operations to Shopify Point of Sale doesn’t have to be complicated. At 360&5, we simplify the transition, ensuring it’s smooth and hassle-free. We’re experts in helping businesses like yours adopt Shopify POS effortlessly.

• Seamless technical and hardware setup: From start to finish, we’ll take care of all the technical details, ensuring a flawless transition without disrupting your daily business.
• Ongoing support and growth: After your store is live on Shopify POS, we’ll provide continuous assistance and help you fine-tune your system for maximum efficiency and success.
• Determine the right POS plan (Starter vs. Pro).
• Train your staff effectively.

Contact 360&5 today for a free consultation regarding your Shopify POS system's best approach. We're also specialists in seamless ecommerce platform migrations, delivering tailored solutions with minimal disruption.